· Resources
Guides and help
Everything you need to set up Rappel, understand the reconciliation process, and get the most from your subscription.
Getting started
Connecting Shopify to Rappel
Step-by-step OAuth setup for Shopify Payments and Stripe Terminal.
Connecting QuickBooks Online
Map your chart of accounts and enable auto-posting to QBO.
Connecting Xero
OAuth setup for Xero and account mapping walkthrough.
Your first journal entry
Understand how Rappel builds journal entries and what to check before approving.
Reconciliation guides
Dual-processor reconciliation (Shopify Payments + Stripe Terminal)
How to set up clearing accounts for stores running both Shopify Payments and Stripe Terminal.
Understanding the clearing account pattern
Why Rappel uses clearing accounts and how they bridge the payout timing gap.
Reconciling Amazon settlements
Handling FBA fees, reimbursements, and settlement timing in your GL.
Multi-currency reconciliation
How exchange rates are captured and exchange variance is posted.
Revenue accounting
Accrual vs cash accounting for Shopify stores
Which method is right for you and how Rappel supports both.
Revenue recognition at fulfilment
Why revenue should be recognised at fulfilment and how clearing accounts make this work.
Adding COGS and calculating real margin
Set up your product costs once and see verified margin reports.
Compliance & legal
GDPR and your data rights
How to exercise your GDPR rights — data export, deletion, and access requests.
EU data residency setup
Ensuring your workspace data is stored in EU (Frankfurt) — default for all new accounts.
Privacy Policy
Full privacy policy for Rappel.
Terms of Service
Terms governing your use of the Rappel platform.
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