Product tour

The complete ecommerce finance stack

Real profit per order, payout reconciliation, sales tax tracking, AI anomaly alerts and accounting automation — in one platform. Built for merchant owners, finance teams, marketing and accountants across Shopify, Amazon, Walmart, WooCommerce, BigCommerce and more.

Benefits by team

One platform. Different wins for every team.

Merchant owners, finance and operations leads, marketers and accountants — each sees the numbers they need from the same source of truth.

Merchant owners

Know your real profit — every morning.

Stop guessing at margin. See exactly what each order, SKU and channel makes after fees, refunds, ad spend and COGS.

  • Real net profit per order, SKU, channel and store
  • Inventory risk: stockouts, slow movers, days of cover
  • Cash flow timeline from real payout history
  • AI alerts when something quietly costs you money

Finance & Operations teams

Close the books in hours — not days.

Replace spreadsheet exports, manual matching and CSV reformatting with a pipeline that runs in the background and surfaces only exceptions.

  • Automated payout reconciliation across all channels
  • Multi-entity, multi-currency, multi-location ledgers
  • Confidence-scored review queue — only touch what matters
  • Audit-ready trail from entry back to source order

Marketing teams

Measure ROAS against real profit, not revenue.

Compare campaign spend against verified per-order margin — so you stop scaling channels that look profitable on paper but lose money after fees and returns.

  • Profit-true ROAS per channel and campaign
  • Margin per SKU, surfaced by best/worst performers
  • Refund-rate alerts on creative or sizing issues
  • Channel-level P&L for budget reallocation

Accountants & bookkeepers

Manage every client from one dashboard.

Flat pricing, multi-client workspace and bulk approval — built for firms scaling ecommerce client work without per-client costs that eat the margin.

  • Unlimited client workspaces on Agency plan
  • Bulk journal review and approval
  • Anomaly alerts before the client calls
  • Quarterly tax, MFT and refund reversals handled automatically

How it works

From order to journal — fully automated

One pipeline. Five stages. Rappel runs every step — you only review exceptions.

01

ORDER PLACED

Every order captured the moment it lands

Rappel listens to Shopify, Amazon, Stripe, WooCommerce and more — normalising order, fee, refund and discount lines into a single structured event.

order #4827Paid · Shopify
subtotal$148.00
discount−$14.80
tax (CA)$13.07
fee (2.9%)−$4.49
net$141.78
02

TAX TRACKED

Tax posted to the right GL account — automatically

Jurisdiction-tagged at ingest. Tax lines post to a dedicated 2200 Sales Tax Payable account. Amazon MFT tax is excluded so you never double-post.

Q2 tax · tracked

CA

$48,210

· tracked

NY

$22,118

· tracked

TX

$31,402

· tracked

FL

$14,803

· tracked

WA

$9,118

· tracked

IL

$11,400

· pending

03

PAYOUT SETTLED

Split and route every deposit automatically

One Shopify payout. Many entities, locations or processors. Rappel routes funds to the right clearing account and captures exact fees from the source API.

payout #PO-2204$48,302.11
Downtown Store$18,402.00
Mall Location$14,228.50
Online — DTC$13,118.61
Franchise fee$2,553.00
04

GL RECONCILED

Clean journal posted to your accounting platform

Accrual-based summaries land in QuickBooks, Xero, Zoho Books or Sage on your chosen cadence. Every deposit matched. Audit-ready every close.

JE-9032 · QuickBooks POSTED
1100 Bank — Shopif…12,904.12
4000 Revenue — Onl…14,250.00
2200 Sales tax pay…1,118.40
6100 Processor fees464.28
05

ANOMALY CAUGHT

23 detectors run before anything posts

Duplicate payouts, fee spikes, missing settlements, refund loops — caught and explained in plain English before they reach your GL.

1 anomaly flagged

Fee rate spike · Stripe

Processing fee rate jumped from 2.9% to 3.4% on 14 transactions between 09:00–11:00 UTC. Possible cross-border surcharge applied. Review recommended.

Anomaly detection

23 detectors. AI explanations. Zero missed issues.

Every import runs through 23 detectors before anything posts. Issues are explained in plain English — not just "anomaly detected".

Fee rate spike
Refund rate increase
Payout discrepancy
Missing transaction
Duplicate detected
Token expiring
Amount mismatch
AI explanation
Confidence scoring
Split mismatch
Margin deviation
Audit trail gap

+ 11 more detectors. See full list →

Who it's for

Built for every ecommerce business — and every team inside it

Shopify merchants

See your real margin — not a guess

  • Exact net margin per product after real fees
  • Cash flow timeline from payout data
  • Auto-post journals — no manual entry
  • Works with QuickBooks, Xero, Zoho Books, Sage
Merchant overview →

Accountants & bookkeepers

Manage all clients from one dashboard

  • Multi-client workspace — one flat fee
  • Bulk journal review and approval
  • Anomaly alerts before the client calls you
  • Dedicated onboarding on Agency plan
Accountants overview →

Multi-location & franchise brands

Beta

One close across every storefront

  • Per-location ledger, bank routing & GL mapping
  • Payout allocation to franchisee bank accounts
  • Consolidated P&L with per-location drill-down
  • Franchisee scoped login — HQ retains full access
Multi-location overview →

Works with your existing stack

ShopifyAmazonQuickBooks OnlineXero

See all integrations →

Start reconciling in under 5 minutes

14-day free trial on all paid plans. No credit card required.

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