· About

We built the tool we wished existed

Rappel was created by accountants and engineers who spent too many hours manually reconciling Shopify payouts in spreadsheets. We knew there was a better way.

Our mission

Financial clarity should not require a spreadsheet expert

Every Shopify merchant — from a solo DTC brand to a multi-location franchise — deserves to know their real margin, have clean books, and close the month without a week of manual work.

Most accounting tools for ecommerce were built in the early days of Shopify, when reconciliation was simpler. Today, a single store might have Shopify Payments, Stripe Terminal, Klarna, Amazon, and PayPal — each with separate payouts, different fee structures, and their own timing quirks.

We built Rappel to handle exactly this complexity — automatically, verifiably, and with a full audit trail.

18+

Anomaly detectors

20+

Live integrations

Multi

Data regions

GDPR

Compliant

How we build

Our values

Accuracy over speed

We verify every number against the source. Estimated fees are not good enough. Your P&L should match what actually arrived in your bank — to the penny.

Privacy by design

EU data residency, AES-256-GCM encryption, and GDPR compliance are not checkboxes — they are architectural decisions we made from day one.

Automation that earns trust

We don't auto-post journal entries without your approval by default. Every automated action is auditable, explainable, and reversible. Automation should help accountants, not replace their judgment.

Built for the whole team

The store owner, the accountant, the financial controller, the franchise operator — they all have different needs. Rappel works for every role with appropriate permissions and views.

Team

Built by accountants and engineers

Rappel was built by a team with backgrounds in accounting, ecommerce, and financial software. We understand the pain of month-end close because we've been there. We understand the APIs because we've built integrations for years.

Finance expertise

Former accountants and financial controllers who understand what goes wrong at month-end.

Engineering depth

Engineers who understand financial APIs — Stripe, Shopify, QuickBooks — at the protocol level.

Customer obsession

Every feature starts with a real customer problem. We talk to merchants and accountants constantly.

Get in touch

Questions about Rappel? Want to partner with us? Have feedback? We read every email.

hello@rappelhq.com →

See Rappel in action

30-minute personalised demo — live store connection, real transactions, no slides.

Book a demo

Ready to try it yourself?

Start free — no credit card